Because our Supporters expect the utmost level of satisfaction and quality when purchasing VISULPPL garments, VISULPPL DOES NOT AUTHENTICATE, ENDORSE OR ACKNOWLEDGE ANY "VISULPPL" MERCHANDISE THAT HAS NOT BEEN PURCHASED DIRECTLY FROM VISULPPL, VISULPPL.COM, OR AN APPROVED VISULPPL RETAILER
. We cannot stress enough the importance of supporting VISULPPL only through our exclusive websites and selected retail partners. We truly appreciate and value your support. This is a serious issue to us. VISULPPL will always work diligently to ensure you only receive genuine VISULPPL apparel.
By using VISULPPL.COM, you fully agree to all VISULPPL terms and conditions. VISULPPL reserves the right to update its terms and conditions at anytime without notice. This includes, but is not limited to all garment, pricing, availability and shipping information. VISULPPL does not represent or warrant that the information on VISULPPL.COM is accurate, complete, or current. All VISULPPL and VISULPPL.COM materials, including images, illustrations, designs, icons, photographs, video clips, written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and / or other intellectual properties owned, controlled or licensed exclusively by VISULPPL collectively, and its subsidiaries and / or affiliates. The Site as a whole is protected by copyright and trade dress with all worldwide rights, titles and interests in and to which are owned by VISULPPL. The Contents of VISULPPL, and the Site as a whole, are intended solely for personal non-commercial (other than for the purchase of merchandise from our site) use by the users of our Site. By placing your order, you certify that you are purchasing VISULPPL garments for personal use only and not for re-sale. No right is transferred to you as a result of using VISULPPL.COM. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software owned by VISULPPL. Any other use of these materials is prohibited without the expressed written consent of VISULPPL. All rights are reserved by VISULPPL.
Using this Site
Although availability may be indicated on VISULPPL.COM, VISULPPL cannot guarantee product availability. VISULPPL reserves the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products. If there is any revision, discontinuance, or cessation, VISULPPL may, in our discretion, ship products which have substantially similar functionality and specifications to the products originally ordered. VISULPPL reserves the right to refuse orders for any reason without explanation.
VISULPPL has made every effort to display our garments as accurately as possible on VISULPPL.COM. However, the online visual representation of our products depends largely on your monitor. VISULPPL does not guarantee that your monitor's display of our garments will be accurate. The prices displayed on VISULPPL.COM are quoted in U.S. Dollars.
VISULPPL makes every effort possible to limit slight variations which may occur as each VISULPPL garment is hand printed to order. VISULPPL does not guarantee that each image will be printed in the exact same way or distance from either seam or collar on every individual garment. VISULPPL makes every effort possible to perfect each and every hand printed garment making differentiations - if any, negligible.
Purchased garments will be hand-made, quality inspected, packaged and shipped after 7 business days of the order, although most will be within 3 to 4 business days. All orders are shipped via UPS Ground or US Postal Service. Please note that UPS does not deliver to APO/FPO addresses or P.O. boxes.
Last minute changes to any orders, including but not limited to, change of address and or switching garments or adding garments may result in a 15% processing fee.
VISULPPL does not provide refunds. VISULPPL only provides exchanges. All garment exchange requests must be received within 10 days from which your order was received. ALL EXCHANGES MUST BE APPROVED VIA EMAIL to email@example.com. Once your exchange is confirmed via email, please mail the item(s) you would like to have exchanged to ATTN: VISULPPL EXCHANGE, 244 Fifth Avenue, Suite A204 New York, New York 10001. You must include the original copy of your VISULPPL Order Invoice, a completed VISULPPL Exchange Form and a copy of your exchange email response from VISULPPL in your return package in order to verify that the exchange has been approved. Once your exchange package is received by us, you will be notified by email. All exchangeable items must be in their original packaging in as-new condition only. All VISULPPL exchanges are dependent upon existing stock. VISULPPL does not assume responsibility for reimbursement or compensation for returned packages lost in transit. Returns and Exchanges sent without the original copy of your VISULPPL Order Invoice, a completed VISULPPL Exchange Form and a copy of your email response from VISULPPL verifying that the exchange has been approved will not be accepted. VISULPPL does not refund original shipping costs. VISULPPL is not responsible for any shipping costs or fees for exchanges.
All VISULPPL apparel including hats under $110 purchased within the state of New York are tax exempt. VISULPPL apparel and hats purchased within the state of New York that are over $110 are subject to the applicable tax rate of 8.875%. VISULPPL bags and accessories are not considered apparel and are in fact taxable. The applicable tax rate for bags and accessories is 8.875%. VISULPPL does not charge Sales Tax to orders shipped to states outside of New York State.
All VISULPPL.COM online credit card transactions are protected and monitored by SSL 3.0. Encription Technology, which is industry standard for all online retail. SSL (Secure Sockets Layer) is a protocol developed for the transmission of private information over the Internet. SSL uses a private key to encrypt your data, including your credit card information, so that it cannot be read while being transferred over the Internet. In the event that there is a transaction issue VISULPPL will reach out to the cardholder directly and promptly.
VISULPPL and all contents of its site VISULPPL.COM are provided on an "as is" basis without warranties of any kind, either expressed or implied, including and without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of VISULPPL.COM, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of VISULPPL.COM, and that VISULPPL shall not be liable for any damages of any kind related to your use of VISULPPL.COM. By using VISULPPL.COM, you agree to defend, indemnify and hold VISULPPL harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of VISULPPL.COM.
Unless otherwise specified and except to the extent VISULPPL products are offered for sale in the United States through this Site, VISULPPL.COM and the Contents thereof are displayed solely for the purpose of promoting VISULPPL’s products and services available in the United States and select foreign markets. This Site is controlled and operated by VISULPPL from its offices in New York. This Agreement shall be construed in accordance with the laws of the State of New York, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of New York.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.